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My o2 currently saying there’s a problem and back soon

Anonymous
Not applicable
Anyone else having this issue? Had no issues all day and suddenly this fault appears?
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Cleoriff
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Hi @Anonymous Mine was working ok....best thing to do is try it again in the morning. Occasionally systems update  about this time,  so leave it for now and try again. You could also reboot the phone and see if that works...

Edited to add.I have the Back Soon error message now, so it definitely is O2 website updating.

It will probably be back on in a couple of hours...Try later Best of luck

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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Hi @Anonymous Mine was working ok....best thing to do is try it again in the morning. Occasionally systems update  about this time,  so leave it for now and try again. You could also reboot the phone and see if that works...

Edited to add.I have the Back Soon error message now, so it definitely is O2 website updating.

It will probably be back on in a couple of hours...Try later Best of luck

Veritas Numquam Perit

Girl in a jacket
Message 2 of 9
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jonsie
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Anonymous
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Same issue for me as well. Must be usual daily maintenance 

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Cleoriff
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As expected My O2 working perfectly now, both on mobile and PC @Anonymous

Hope yours is sorted?

Veritas Numquam Perit

Girl in a jacket
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MI5
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As we all know this happens every night, where doesn’t the website display an accurate error message rather than an “ooops something went wrong”?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5wrote:
As we all know this happens every night, where doesn’t the website display an accurate error message rather than an “ooops something went wrong”?

Yes 'The website is down for maintenance, try again later' would be far more accurate ...

Veritas Numquam Perit

Girl in a jacket
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MI5
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And more helpful.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Hey guys thanks for your feedback on the error message - we'll include that in the feedback we share with O2. slight_smile 

@Anonymous I hope you managed to access My O2 ok in the end?

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