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My o2 app won’t let me log in

B12P
Level 1: Joiner
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Registered:

Hello,

 

My o2 app logged me out. I’ve tried to sign back in but it is having problems. 

 

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B12P
Level 1: Joiner
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It thinks I am new to My o2 app, however I’m not. Not sure what has happened here. I’ve signed in online instead but the app isn’t responding. 

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pgn
Level 77: Grand Master
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The app sometimes gets a bit tangled up, @B12P - as you can login ok via a browser, simply force-close the app, uninstall and reinstall it. If same issue, give it 24hours and try again. App working fine here (Pixel 6a and Contract).

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Breanna
Former Staff
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Were you able to get into the app @B12P?

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