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My o2 app no working

darrenney02
Level 2: Apprentice
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Registered:
The My o2 app don’t seem to be working on my iPhone the day.
I would not load up. So I logged out and now it will not let me log back in to the app.
All seems fine on the my o2 website but not the app.
Any help or ideas would be great, thanks.

Darren
Message 1 of 7
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MI5
Level 94: Supreme
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@darrenney02 

There is currently a fault https://community.o2.co.uk/t5/Welcome-News/My-O2-app-currently-unavailable/m-p/1294009#M33109

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
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jonsie
Level 94: Supreme
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darrenney02
Level 2: Apprentice
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Registered:
Thanks for the replies and links.
Hope the app gets fixed soon.

Darren
Message 4 of 7
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Sirwolfie
Level 1: Joiner
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Thanks for the update. Let’s hope it’s working soon.
Message 5 of 7
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MI5
Level 94: Supreme
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You're both welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
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Marjo
  • 7880 Posts
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Hey @darrenney02 , @Sirwolfie , there's been some fixes implemented to the My O2 app following the issue - would you refresh and try again and see if it works for you now? fingers_crossed slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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Message 7 of 7
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