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My o2 account

Djm22
Level 1: Joiner
  • 1 Posts
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Registered:

I recently put in a claim for my iPad and got sent a replacement. However I cannot use a sim in this iPad and cannot transfer anything as it needs my actual iPad near. Also I cannot get onto my o2 app because it is sending a code to the number that came with the iPad contract sim however I have stated multiple times it has never worked since getting the iPad so I can’t get onto it to pay my bill or even speak to someone, please can you get back to me asap so I don’t get a default on my bill

 

thank you 

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madasaf1sh
Level 77: Grand Master
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Registered:

@Djm22 

 

No one will contact you from o2, as this is a customer to customer community... 

You should have backed up to icloud and done a restore from there... you can always put the physical sim in a phone to get the code..

 

Payment Management can be contacted on 0800 902 0217 they open at 8am

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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