Solved: My o2 Extra Activation Link Not Working

MeganR77 · ‎21-02-2023

Hi guys,

I have selected Amazon prime for my o2 extra and when I was sent the activation email, the link takes me to a page that says ‘sorry this site’s having some technical problems right now. Please try again later.’ It’s taken me to this page since I got the link on 13 Feb and I don’t understand why. I’ve even tried going into my o2 app and opening the extras section and tired the activate now button but again takes me to this page.

Hopefully someone can help out!

Thanks

MI5 · ‎21-02-2023

@MeganR77

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-02-2023

@MeganR77

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MeganR77 · ‎21-02-2023

I’ve contacted them and waiting on a reply - thanks MI5!

MI5 · ‎21-02-2023

Good luck.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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