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My o2 App

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AdrianB
Level 1: Joiner
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on ‎27-07-2023 22:33

on ‎27-07-2023 22:33

I’ve been using My O2 for over a year now but over a week ago, I tried opening it again and I needed to log in again. When I tried to log in it sent a text my old number. So I deleted the app and downloaded it again because I wanted to try change my phone number. But it’s shown up with the 48h thing. But as I said it has been over a week or two.

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pgn
Level 77: Grand Master
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on ‎27-07-2023 22:38

on ‎27-07-2023 22:38

Try via a web browser to https://accounts.o2.co.uk/signin - if no joy, reach out to O2 via Social Media, the link just below this post has the details, @AdrianB. Good luck.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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MI5
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on ‎27-07-2023 22:38

on ‎27-07-2023 22:38

@AdrianB 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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on ‎27-07-2023 22:38

on ‎27-07-2023 22:38

Try via a web browser to https://accounts.o2.co.uk/signin - if no joy, reach out to O2 via Social Media, the link just below this post has the details, @AdrianB. Good luck.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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Attqa
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on ‎27-07-2023 22:39

on ‎27-07-2023 22:39

Need a technical support 

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gmarkj
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on ‎28-07-2023 10:29

on ‎28-07-2023 10:29

@Attqa wrote:

Need a technical support 

Hi @Attqa 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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