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My internet not working

Renatazf88
Level 1: Joiner
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Hi, I have a SIM with O2. I would like to inform you that my internet stopped working, my payment is up to date because according to my app there are still a few days left to make the new payment. Could you solve this problem? My number is [Removed]

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Cleoriff
Level 94: Supreme
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Hi @Renatazf88 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please remove your phone number by using the edit function on the top right of your post

*flagged*

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111730 Posts
  • 800 Topics
  • 6564 Solutions
Registered:

Hi @Renatazf88 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please remove your phone number by using the edit function on the top right of your post

*flagged*

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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Bambino
Level 78: King of Kings
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*Flagged Again*

I DO NOT WORK FOR O2



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gmarkj
Level 59: Quartermaster
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flagged again!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 8916 Posts
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  • 701 Solutions
Registered:

@Martin-O2 @lewys-gp @RafaC 

this is rather worrying - OP included their number at 12pm, and despite it being flagged TWICE it is still visible nearly 4 hours later?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 5
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