My bundle

[Catherine57]

I didn't receive my  £10 bundle this month even though the £10 has been taken from my bank account

[pgn]

Sounds like you may be on a Pay As You Go: Introducing "Rolling Plans" - As nobody here can access your account to check, either call O2 on 4445 or reach out to them via Facebook, Twitter/X or Instagram using the link just below,   @Catherine57  - good luck!