cancel
Showing results for 
Search instead for 
Did you mean: 

My bills

Elle-May
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, It's been over 24 hours since I've paid my phone bill, but all my calls and texts are still getting redirected. And it keeps saying I've not paid but my balance is £0.0

Message 1 of 3
96 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

@Elle-May It can take 48 hours for monies to clear O2's account. As you paid just before the weekend it's likely that the payment won't clear before Monday at the earliest. If you want to avoid problems like this in the future, consider setting up a Direct Debit.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 3 of 3
62 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 111862 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

Hi @Elle-May 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )

If you have no access to a phone then use Skype to call 0800 032 1402

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
86 Views

Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

@Elle-May It can take 48 hours for monies to clear O2's account. As you paid just before the weekend it's likely that the payment won't clear before Monday at the earliest. If you want to avoid problems like this in the future, consider setting up a Direct Debit.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
63 Views