My bill
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-10-2024 17:49
I am confused on why I am being billed now for £49 for mobile broadband I haven’t been using since I went with virgin. Why are you now trying to bill me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-10-2024 17:57
You will continue to be billed unless you cancel.
Just not using it doesn't stop the bills.
Guide: Cancelling Your Contract
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 05-10-2024 17:58
This is not Customer Services, @Amy42 - if you need to check, as O2 and Virgin Media are all the same company, O2 servicing mobile communications and VM servicing broadband, all the ways are in here: Guide: How to find help & contact O2
Good luck!