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My bill

AlanW
Level 1: Joiner
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Hello - there are 5 charges on my bill this month charging me for O2 Travel. £5 per day.

 

I went to New York but I had my Data and Data Roaming both turned off the entire time I was there. Why am I getting these charges and can you please remove them as I didn't use any data whilst I was away.

 

 

Kind regards

 

Alan Walls

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Cleoriff
Level 94: Supreme
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@AlanW 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112554 Posts
  • 801 Topics
  • 6710 Solutions
Registered:

@AlanW 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
119 Views