My bill

[AlanW]

Hello - there are 5 charges on my bill this month charging me for O2 Travel. £5 per day.

I went to New York but I had my Data and Data Roaming both turned off the entire time I was there. Why am I getting these charges and can you please remove them as I didn't use any data whilst I was away.

Kind regards

Alan Walls

[Cleoriff · Accepted solution]

@AlanW 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.