Solved: My account

129 · ‎06-12-2021

Hi, i have been a loyal member now for a number of years, i have 4 mobile pay monthly accounted and was planning to add another. I am due upgrades and was going for the iphone Max pro 13.

Out of all the years being with you i really haven't received any complimentary gifts.

Would you consider giving me a pair of air pod pros if i add another account and upgrade my phones? if not Vodafone are offering me this deal.

MI5 · ‎06-12-2021

@129

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-12-2021

@129

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎06-12-2021

@129

No offence, but i very much doubt it, but if you don't ask you don't get owt..

I look after over 1K devices and we get nowt from Telefonica just to set expectations

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎06-12-2021

We all know it's not likely but no harm in asking as it's Christmas

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

My account

Cancel my O2

Not received my device

Phone upgrade

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