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My O2

NatFJ
Level 1: Joiner
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Hello,

 

I have been a o2 customer for a while and recently changed SIM card. I kept my old number, but now I can’t log in to my o2. It says my bios linked to a different account but it is not it.

 

please can you amend this so I can log in to my account? 

many thanks 

Natalie 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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Cleoriff
Level 94: Supreme
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@NatFJ 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Veritas Numquam Perit

Girl in a jacket

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NatFJ
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

*my number 

Message 2 of 4
430 Views

Cleoriff
Level 94: Supreme
  • 128028 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

@NatFJ 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 128028 Posts
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  • 7586 Solutions
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* Flagged

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
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