My O2

Ravelore · ‎24-05-2023

Hello 🖐

The My O2 app isn't working? I've switched over just recently from vergin mobile..

When I log into the actual Web address everything is fine it's just the app won't let me login?

Any suggestions 🤗

MI5 · ‎24-05-2023

Go ahead and ask your question @Ravelore

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎24-05-2023

@Ravelore

We've had a couple of queries like this today. Same advice: Delete the app and reinstall. If no better then you need to contact O2.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Ravelore · ‎24-05-2023

I've already done a fresh install. So will contact O2 tomorrow.

Thank you for the help 🤗

Cleoriff · ‎24-05-2023

You're welcome @Ravelore 😊 Best of luck x

Veritas Numquam Perit

Breanna · ‎25-05-2023

Were you able to get this sorted @Ravelore?

O2

My O2

Phone number existence

No access to registered email.

How do I contact customer service on the phone and...

Contract

Broken SIM/no signal