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My O2

SabrinI
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I cannot log into my O2 on the app to check how much data I used. It keeps saying “something went wrong”. I have gas my phone for almost 9 months now and have to go on safari to try look at my data which is really inconvenient…
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Anonymous
Not applicable
I got this the other week. Do you get a message saying 'Oops something went wrong - try again in 48 hours' or something like that?

Log into your My02 account on a computer web browser.(not the 02 app). Make sure your number is properly assigned to your My02 account, make sure everything is set up ok while you in there, then log back out. Wait the next day and try logging back into your My02 Android app. It should work.

If that doesn't work and the same message keeps coming up then you need to call 02 Customer Services.

😃

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Anonymous
Not applicable
I got this the other week. Do you get a message saying 'Oops something went wrong - try again in 48 hours' or something like that?

Log into your My02 account on a computer web browser.(not the 02 app). Make sure your number is properly assigned to your My02 account, make sure everything is set up ok while you in there, then log back out. Wait the next day and try logging back into your My02 Android app. It should work.

If that doesn't work and the same message keeps coming up then you need to call 02 Customer Services.

😃
Message 2 of 2
333 Views