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My O2

G4Grandad
Level 3: Thinker
  • 39 Posts
  • 8 Topics
  • 1 Solutions
Registered:
I updated the My O2 app 30 minutes ago and now it won't load. Anyone else having issues?
Message 1 of 4
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Accepted Solutions

MI5
Level 94: Supreme
  • 143442 Posts
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@G4Grandad 

Delete it completely and reinstall it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
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3 REPLIES 3

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@G4Grandad 

Delete it completely and reinstall it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
794 Views

G4Grandad
Level 3: Thinker
  • 39 Posts
  • 8 Topics
  • 1 Solutions
Registered:
I deleted and reinstalled it and it's working again. Thanks for the speedy reply and solution.
Message 3 of 4
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MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
735 Views