Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

My O2

Reply
Level 3: Thinker
G4Grandad
Posts: 30
Registered: ‎18-09-2013
Accepted Solution

My O2

on ‎01-10-2020 16:10

I updated the My O2 app 30 minutes ago and now it won't load. Anyone else having issues?
Report Content
Message 1 of 4 (178 Views)
Reply
0 Kudos
MI5
Posts: 112,000
Topics: 564
Solutions: 14,913
Registered: ‎04-04-2012

Re: My O2

on ‎01-10-2020 16:17

@G4Grandad 

Delete it completely and reinstall it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 2 of 4 (172 Views)
Reply
0 Kudos
Level 3: Thinker
G4Grandad
Posts: 30
Registered: ‎18-09-2013

Re: My O2

on ‎01-10-2020 16:21

I deleted and reinstalled it and it's working again. Thanks for the speedy reply and solution.
Report Content
Message 3 of 4 (164 Views)
Reply
0 Kudos
MI5
Posts: 112,000
Topics: 564
Solutions: 14,913
Registered: ‎04-04-2012

Re: My O2

on ‎01-10-2020 17:29

Welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 4 of 4 (114 Views)
Reply
0 Kudos