My O2 failing to open in iOS12 on a iPhone 6

[wakidea]

I have waited patiently for three updates now and the result has been the same.  My O2 opens and just closes down straight after in iOS12 on a iPhone 6.

I am not sure if anybody else is experiencing the same problem, but it would be good to let O2 know that there is a glitch in this software and they need to do something about it.

I can't review or check any of the accounts or bills without My O2.

So Telefonica - what's your next move?

[MI5]

No one else has reported the problem so unlikely to be an app issue.
Have you deleted the app, rebooted phone and reinstalled?

[Anonymous]

Have you tried restoring the iPhone? 

[Marjo]

Hi @wakidea, sorry to hear you're having trouble getting My O2 to work on your phone. Have you tried the suggestions above? Any luck yet?

[wakidea]

My iPhone has too much information on it and restoring the phone is not an option at the moment.  Thank you.

I may delete the app altogether from the phone.