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My O2 down again ? Error code 4

Anonymous
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This is the second time within a short time that I have been using this app that I have not been able to access my O2 via the app when I needed quick access, is this a regular occurrence ?
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Toby
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Its getting fixed as we speak guys slight_smile
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MI5
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No, not regular but seems to be fixed on the PC now so app should be back soon.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Hi

Read here from this morning http://community.o2.co.uk/t5/Apps/02-app-error-message/td-p/714893

This is a rare occurrence in my experience.
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Cleoriff
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@Anonymous wrote:
This is the second time within a short time that I have been using this app that I have not been able to access my O2 via the app when I needed quick access, is this a regular occurrence ?

Would you try it again now? It is up and running on my PC but I don't use the app....

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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For me the App is still down.
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jonsie
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It's not a regular problem. As stated, most maintenance and updates are in the early hours around midnight so trying to access at those times can be problematic.

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jonsie
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Website on PC has gone down again for me after coming back briefly.

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Anonymous
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If your trying to access your allowances balance then in the interim

Text BALANCE to 20202 for PAYG.

Text BALANCE to 21202 for Contract Customers.
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jonsie
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@Anonymous wrote:
If your trying to access your allowances balance then in the interim

Text BALANCE to 20202 for PAYG.

Text BALANCE to 21202 for Contract Customers.

As it works from the same systems texts are down as well.

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Anonymous
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That's weird @jonsie

It's working for me.

O2: Hello. You've got 3841 texts, 321 minutes of calls, and 835.5 MB of data left in your Big Bundle. Make sure you use them before 29 Aug.
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