My O2 app

[DragosFarcas]

Hy

After I switched from the pay as you go to the monthly paymwnt a week ago, I no longer have access to the O2 application installed on my phone. The message that appears when I try to log in to the application is: Oops, my O2 isn't available to you yet, it can take up to 48h for your account to be ready. But those 48 hours have been gone for several days. What is happening with the application?

[TallTrees · Accepted solution]

Hi there @DragosFarcas 

Welcome to the o2 Community forum 

Sorry to hear things are not working

It may be good to give a call to customer services and ask if they can help 

Contact info here 

Guide: How to find help & contact O2 

Best of luck

[Breanna]

Were you able to get in touch with customer service about this @DragosFarcas?