My O2 app updated?

[SamsungFanBoy Level 12: Nimble]

My friend has the Galaxy S8 and her My O2 app is very different to mine. The app icon as well as the interface! Is there an update? Google Play on my Galaxy S10 is saying I'm on the latest version but my app hasn't changed since the day I got the phone back in April! Confuzzled much.

[jonsie Level 94: Supreme]

The latest is 9.3.1

It's down for maintenance at the moment

[SamsungFanBoy Level 12: Nimble]

Mine says 9.3.1 last updated 27 November 2018. My friends says 10.8.29 last updated 3 July 2019... How strange that the S8 gets the updated app before the S10!

[jonsie Level 94: Supreme]

I'm guessing an update is imminent then but yes, strange that the S10 hasn't been updated before the S8. None of my phones have had the 10.8.29 as yet but I haven't got the latest Samsungs.

[SamsungFanBoy Level 12: Nimble]

I wonder if it's to do with the software version of the handset? This is the very first time I've not had my handset through the Carphone Warehouse. This one came directly from O2 because at the time, it was a better deal but as this has O2 firmware, it doesn't get the updates as quick as the stock Samsung firmware handsets. I find it quite irritating and I'm not sure I would get my device directly from a mobile network again.

[jonsie Level 94: Supreme]

It shouldn't really matter if it's available in Play I wouldn't have thought?

[SamsungFanBoy Level 12: Nimble]

Really not sure there!

[Cleoriff Level 94: Supreme]

Hi @SamsungFanBoy  and @jonsie 

My version (on my Note 8) is 10.4.61.

So another completely different one.

I will just go into Playstore and see if it has an update... back in a moment...

Now I'm back and it has updated (update available 3rd July) to fix some bugs apparently.

Now on version 10.8.29

[MI5 Level 94: Supreme]

@SamsungFanBoy 

Have you tried deleting your app and reloading it?

Sometimes that will encourage an update to come through.

[Cleoriff Level 94: Supreme]

With mine I just went into Playstore and it said 'update' existing app. That's precisely what I did..