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Level 49: Rootin' Tootin' 
Posts: 6,674
Registered: ‎26-03-2014

Re: My O2 app updated?


@SamsungFanBoy wrote:
Mine says 9.3.1 last updated 27 November 2018. My friends says 10.8.29 last updated 3 July 2019... How strange that the S8 gets the updated app before the S10!

Just checked and I am on 9.3.1 as well.

Wonder if it is Android related - I am still on 8.0.0 with 1 Jan 2019 security patch (yep, really, LG are pants at the update thing - only thing I hate about them!)

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Posts: 97,064
Topics: 757
Registered: ‎14-01-2013

Re: My O2 app updated?


@gmarkj wrote:

@SamsungFanBoy wrote:
Mine says 9.3.1 last updated 27 November 2018. My friends says 10.8.29 last updated 3 July 2019... How strange that the S8 gets the updated app before the S10!

Just checked and I am on 9.3.1 as well.

Wonder if it is Android related - I am still on 8.0.0 with 1 Jan 2019 security patch (yep, really, LG are pants at the update thing - only thing I hate about them!)


@gmarkj  Have you looked in Playstore at the option to update? That's what I did this morning and it updated mine to the version rolled out on July 3rd. 10.8.29. I have a Note 8

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Level 49: Rootin' Tootin' 
Posts: 6,674
Registered: ‎26-03-2014

Re: My O2 app updated?


@Cleoriff wrote:

@gmarkj  Have you looked in Playstore at the option to update? That's what I did this morning and it updated mine to the version rolled out on July 3rd. 10.8.29. I have a Note 8


Yeah, opened Play store to get the version number this morning.

What version of Android are you on @Cleoriff ? Bet that is something to do with it...

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Posts: 97,064
Topics: 757
Registered: ‎14-01-2013

Re: My O2 app updated?


@gmarkj wrote:

@Cleoriff wrote:

@gmarkj  Have you looked in Playstore at the option to update? That's what I did this morning and it updated mine to the version rolled out on July 3rd. 10.8.29. I have a Note 8


Yeah, opened Play store to get the version number this morning.

What version of Android are you on @Cleoriff ? Bet that is something to do with it...


I'm on 8.0 @gmarkj . I have another update pending to Pie. I just haven't installed it yet...wink

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Level 49: Rootin' Tootin' 
Posts: 6,674
Registered: ‎26-03-2014

Re: My O2 app updated?

Well that sucks @Cleoriff!

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O2 Social Media Team
Posts: 1,573
Registered: ‎27-11-2013

Re: My O2 app updated?

Hey all,

Sorry for any confusion but there's nothing to worry about. It's all related to this thread I shared a few months back. We paused that update while we ironed out a few kinks, but it has been re-started now and we hope to see it reach full saturation for Android users by around the end of July.

So to be clear, it's a staggered roll-out with the numbers/deployment run by Google (so we have no real control over who gets it, when), so over the next few weeks some of you may have this new version while some of you are on the older one - but by the end of the month once we've hit full saturation, you should all be on the latest version.

PS. The iOS update is also coming, though the deployment date for that is TBC - we'll keep you posted.


Hi. I'm from the Social Media Team.

Posts: 97,064
Topics: 757
Registered: ‎14-01-2013

Re: My O2 app updated?

There you go then... I am one of the lucky ones wink

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Registered: ‎04-01-2009

Re: My O2 app updated?

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Registered: ‎11-04-2019

Re: My O2 app updated?

CheersSmiley Happy
Level 19: Quirky
Posts: 1,168
Registered: ‎22-04-2017

Re: My O2 app updated?

931 aswel also Samsung a20