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My O2 app not showing how much data I have remaining

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ACE
Level 1: Joiner
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on ‎01-02-2019 10:40

on ‎01-02-2019 10:40

I have just opened the my O2 app and can see my calls and texts allowance but not how much of my data is teeming (the usual circle just isn’t shooting up). Any hougjts as to why?
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MI5
Level 94: Supreme
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on ‎01-02-2019 10:55

on ‎01-02-2019 10:55

@ACE we understand that there is an issue at the moment.

Customers are being advised to check again later when hopefully it will be fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎01-02-2019 10:55

on ‎01-02-2019 10:55

@ACE we understand that there is an issue at the moment.

Customers are being advised to check again later when hopefully it will be fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎04-02-2019 10:53

on ‎04-02-2019 10:53

Hi @ACE, I just wanted to double check that it was all sorted for you now? 

 

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