My O2 app isn’t letting me log in

[ftamanna8]

Can you please help me fix this as it’s nearly been a month since I received my new phone and it’s still not allowing me to log into my O2 through the O2 app. I can access it through the website but it’s not letting me to do it through the app. Can you fix this?

[Cleoriff · Accepted solution]

@ftamanna8 

Firstly, delete and reinstall the app. If that doesn't work then

You probably need to contact O2 to rest your account. All numbers in this guide Guide: Coronavirus Community Help and Support