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My O2 – Recent updates & WIN A CAR!

Chris_K
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Hey guys,

We know loads of you already use the My O2 app and from the feedback we’ve had from you in the past – here, on Twitter and via app store reviews – we’ve used this to help shape and improve the app and service. Some of you may not be aware of what My O2 is, or be aware of some recent updates - so let us fill you in…
 

  • Convenience at your fingertip – With compatible devices, you can now skip the PIN and logon with just your fingerprint
  • You can check your bill, balance and recent usage – You can even change your tariff and add or remove bolt-ons, right from the app or website
  • You can pay your bill directly from the app – No need to call us to pay your bill you can pay via My O2… You can now save your preferred payment card in My O2 and not have to re-type the details each time
  • You can get set for holiday – From My O2 you can opt in to O2 Travel  – and any other calls, minutes or data bolt ons – directly from the My O2 app
  • It really knows you – My O2 gives you personalised offers each time you log in – fancy getting a discount on a new tablet or viewing the latest phone accessory offers and much more? It’s your gateway to getting more from O2


Its also prize draw time!

Until the end of the year, simply log into My O2 app to be entered into a prize draw for your chance to win up to £40,000 to spend on a car. A Tesla Model 3? A Renault Kadjar? Classic sports car? It’s your choice! The competition is open to O2 Pay As You Go or Pay Monthly customers and more info on the competition including T&C’s can be found here

Whether you’re a current My O2 user or not, we’d love to hear from you – leave your comments or feedback here, let us know what features you love or which ones you’d love to see in the future.

And… If you won a car with My O2, what would you get? 😉


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MI5
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Link to T&C's throws a 404 error?
It appears they have changed now since this was first announced as it was only for refresh customers before?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chris_K
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@MI5 wrote:
Link to T&C's throws a 404 error?
It appears they have changed now since this was first announced as it was only for refresh customers before?

I'd love to blame someone else for this error but I can't... I popped the same URL in the hyperlink option twice, woops. Fixed now, cheers for heads up MI5 :slight_smile:

Something to remember with the My O2 competition is there's two parts to it:

Part 1: Win a car - This is open to all O2 Pay As You Go and O2 Pay Monthly customers
Part 2: Monthly draw to win your device plan being paid off - That part of the competition is only available for O2 Refresh customers.

 

Hope that helps clear things up :slight_smile:


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adamtemp64
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@Chris_K With respect we asked about this at the time here and twitter and were advised just refresh http://community.o2.co.uk/t5/Discussions-Feedback/new-my02-competition/td-p/995030

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Cleoriff
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I'm a bit confused. I mentioned this on the other thread linked to above. I said it was discrimination excluding everyone but Refresh customers. Oh and the only thing I got from O2 today was a Priority offer for a phone skin....

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MI5
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Apparently it's everyone now including PAYG....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Apparently it's everyone now including PAYG....

Oh good....Must 'ave a go....

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adamtemp64
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So some have missed the boat so to speak 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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Can you win a boat too?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Can you win a boat too?

Mine would probably be one without a paddle......:smileytongue:

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