Solved: My O2 App

j2 · ‎06-12-2018

I have recently downloaded the update to My O2 app which doesn't work. I keep getting a message stating We're working on it. Would this be because of the network issues?.

MI5 · ‎06-12-2018

Quite possibly.
Try deleting and reinstalling but otherwise hang on for it to be fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-12-2018

Quite possibly.
Try deleting and reinstalling but otherwise hang on for it to be fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎07-12-2018

Hi @j2, are you able to access your My O2 app now?

to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

j2 · ‎07-12-2018

It is now working fine..

EmilieT · ‎07-12-2018

Good to know, thanks for confirming @j2

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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