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My O2 App

Tome
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I can't find the "My 02 App" in the App Store for iPhone.   Any idea how I can get it?

 

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Cleoriff
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Message 11 of 19
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Tome
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I thought that you had given me the solution, but it didn't work.  I set the region for UK, but still can't access it at the App Store.    Through the 02 website, I can access the Android version app through the GooglePlay, but the iTunes link doesn't work.  Nor can I find it at the App store.

Message 12 of 19
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Cleoriff
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There's something definitely wrong then @Tome

This is what I get from the link I posted above

My O2 app store.PNG

Veritas Numquam Perit

Girl in a jacket
Message 13 of 19
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MI5
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Did you reboot after setting to UK?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 19
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Tome
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Yes, I rebooted. 

Message 15 of 19
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Tome
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I get that when I click on the link from my Windows laptop, but not through the App Store on my iPhone

 

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MI5
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Just checking you did it like this?
https://support.apple.com/en-gb/HT201389

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 19
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Tome
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No I hadn't!   I changed the region on my iPhone, but not my Apple account.   That fixed it.   Thank you!

Message 18 of 19
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MI5
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No worries mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 19 of 19
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