My O2 App

[millie06]

Everytime I login to the my o2 app it says my account is not available. It has been about 2 weeks since i created my account so much longer than 48 hours which it states. I have however been able to login online just not on the app.

[jonsie]

O2 have totally messed up a change to a new billing system which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before. O2 for some reason have used redundant legacy o2.co.uk emails on some accounts

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Try online https://mymobile.o2.co.uk/
Or you can try messaging them on social media although it's not an instant response
Use the links immediately below