My O2 Account

[ZuzG]

Good afternoon, I am not able to access my O2 account. It says my account isn't valid. Then when I click on the details on my account it says it isn't linked to any O2 services or products when I have a O2 sim card with a valid phone number. Then when I try to enter my phone number it says it isn't a valid UK number but I have used it for over a year now I think and I've been able to log into my O2 account with no problem. 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this