My Google pixel pro 7 is faulty. The screen starts flickering and the screen goes green it seems to

[54]

My pixel pro 7 is faulty. The screen starts to flicker and it goes green. The battery seems to get hot. I've been in touch with Google and they are sending labels so I can return the phone. They haven't arrived and it's been well over a week.

[MI5 · Accepted solution]

@54 

You need to chase it up with Google.

[Anonymous]

My Pixel 7 pro is also have similar issues, gets VERY hot whilst charging, or just during normal usage, then freezes, with i pixelated line through the middle of the screen! Then just shuts down, and restarts!

It's completely unacceptable that google are selling this device with faults, i have also reached out to google, and they will only replace my new device (which i have paid fully for, £949!!, and isn't even a year old yet!) And all they want to send me is a refurbished device! How is this acceptable? It's shocking really, i will have to contact the retailers ombudsman if they don't get there finger out!

[madasaf1sh]

@Anonymous 

You need to take it up with Google, and most companies including Samsung and Sony and Insurance Companies  will do the same, they will send you out a refurbished phone,  you are never guaranteed a new phone, unless a fault occurs upto 30 days.. 

Not every 7 Pro is faulty, and like a lot of brands faults do happen, and its up to you to do due diligence before buying a phone, no manufacturer is immune to faults...