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My Contract and Virgin Media Sim Card

William07
Level 1: Joiner
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I have had a mobile contract with O2 for many years. It is a minimal basic contract (about £9 per month) as I am a very basic user.

However my new package with Virgin Media includes a free sim card "unlimited" which I would like to use as I then could make much better use of Mobile Data. I have received instructions to text swap to a particular number so that I can keep my mobile number.

My questions -   do I now cancel by long running contract? Is there any advantage in keeping paying it?

                       -    when exactly do I cancel? I expect the new sim card soon.

Thanks for any help/advice.

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MI5
Level 94: Supreme
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@William07 

You need to contact O2 to MIGRATE your old number to the new contract.

This cancels your old one automatically.

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152017 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

@William07 

You need to contact O2 to MIGRATE your old number to the new contract.

This cancels your old one automatically.

Guide: Migration & porting into O2  

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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William07
Level 1: Joiner
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Thank you very much. The "cancels automatically" part of your reply relieves a lot of my concern.

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