My Bill (including both)

[Cee]

Hello,

I'd very much like to know why I'm now being charged over 100 pounds a month for a phone I've had for quite a few years now (3-4 upcoming?)

I said I couldn't afford anywhere near this when agreeing to a contract in store and we discussed what I could afford. I went for the unlimited as he said it would be my cheaper option for work and roaming. This was supposed to be 2 payments (one for sim/usage and one for phone) 

I'd have no idea how it hasn't been over the date of me paying off the phone by now? How on earth have I had such extortionate bills the last few months?

[MI5]

@Cee 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

[Cee]

I sharp realised that when I had posted what I thought was for help from O2. 

Thanks.

[MI5 · Accepted solution]

Welcome @Cee