My 2nd phone

[Mojo10]

I have 2 mobile phones for my account one is for myself *********** and the other for my husband **********. i can only look up details for my husbands phone. Mine does not seem to be registered . How do I get both shown on my account. You bill me for both so no problem there

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[MI5]

@Mojo10 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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