Solved: Re: My 02 app

Jonny08 · ‎19-01-2022

Afternoon all...

I have mine and my misses numbers on the my 02 app which are both pay monthly.... can I have my kids pay as you go 02 numbers on the app so I can view their usage and top it up ect...

Cheers Jonny 🤔

MI5 · ‎19-01-2022

@Jonny08

Yes you can.

You need to go into your details in your MyO2 and import them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-01-2022

@Jonny08

Yes you can.

You need to go into your details in your MyO2 and import them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jonny08 · ‎19-01-2022

Thank you for the quick response... Could you point me in the direction of the my details section.... Does this have to be done on a pc or can it be done through the app. Thanks

MI5 · ‎19-01-2022

@Jonny08

On a PC through the website.

It's obvious when you're in there https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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