Moved to USA want to cancel account - lost phone
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on 16-07-2024 00:06
Hi - I moved to the USA in July 2023 (I notified you by phone). I have not used my SIM all year and I have sadly lost the phone. I am paying dead money each month and want to cancel
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on 16-07-2024 00:09
Guide: Lost or Stolen O2 Device? - How to Report it
Guide: Cancelling Your Contract
All methods of contacting O2 are here Guide: How to find help & contact O2
Veritas Numquam Perit
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on 16-07-2024 15:27
Thanks I tried that - in order to do it they want to send you a text - i spoke to the automated "helper" online but as I changed email addresses due to a hack it just freezes so can't get through that way either!
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on 16-07-2024 15:29
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on 16-07-2024 15:29
Probably need an old fashioned letter in the post then.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

