Re: Mobile phone O2 Account

JJCharente · ‎30-10-2018

My O2 account app on my mobile keeps comimg up with Oops! 500 Server Error. I have re inserted the app but the same thing happens. Anyone help please

Anonymous · ‎30-10-2018

@JJCharente You may have to wait for the app to update

Cleoriff · ‎30-10-2018

@JJCharente

Delete the app, turn your phone on and off, then reinstall. See if that works?

Veritas Numquam Perit

MI5 · ‎30-10-2018

Call customer services and ask them to reset your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎02-11-2018

Hi @JJCharente, and welcome to the forum!

Are you able to acces the app now? Did either of the suggestions above help?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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