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Level 1: Joiner
adrianasemushin
Posts: 1
Registered: ‎03-12-2019

Mobile network

on ‎03-12-2019 00:33

How to get some Mobile network...? I have credit 20£...but i don't know what to do..
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Level 69: Guiding Light
Bambino
Posts: 16,542
Registered: ‎31-03-2010

Re: Mobile network

on ‎03-12-2019 02:37

@adrianasemushin See if this link helps: https://www.o2.co.uk/help/phones-sims-and-devices?page=topic/troubleshooter/internet-and-network-cov...

I DO NOT WORK FOR O2



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MI5
Posts: 114,233
Topics: 569
Solutions: 15,403
Registered: ‎04-04-2012

Re: Mobile network

on ‎03-12-2019 06:54

@adrianasemushin 

Can you give us a bit more detail please? 

Is the issue with signal or the operation of the phone. What tariff are you on and which country are you trying to call etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 32: Blockbuster         
TallTrees
Posts: 6,398
Registered: ‎03-08-2018

Re: Mobile network

on ‎03-12-2019 07:48

Sounds like it may be the operation of the phone?
@adrianasemushin
If you tell us which phone you have then we would be happy to help you.
There are symbols on your phone to enable mobile data.
They are two arrows one pointing up and one pointing down only phone. I press this and my phone automatically connects to the mobile data.
Or how to switch on your phone. Usually buttons on the side of your phone press and phone opens to receive the network.
Bye for now TallTrees


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