Solved: Re: Mobile app

Bobby · ‎02-09-2018

Mobile app will not allow me to see my latest bill? Any ideas?

MI5 · ‎02-09-2018

The usual suggestion is to log out, delete app, reboot phone and reinstall app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-09-2018

The usual suggestion is to log out, delete app, reboot phone and reinstall app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

liggerz87 · ‎02-09-2018

I had no problems and I access it about 10 mins ago

Betablue · ‎02-09-2018

Like others mine seems fine, just checked my bill moments ago. Update to latest version or as previously advised uninstall/reinstall. Let us know, good luck

EmilieT · ‎03-09-2018

Hi @Bobby, did you manage to see your latest bill in the app since you last posted?

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