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Missing funds

Wolfy
Level 1: Joiner
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Last time I topped up it was for £10: so I could get a.£5 bolt on just gone on to my account to find out I have only a £1 in my funds ? Any one knows why this is please.

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MI5
Level 94: Supreme
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@Wolfy 

Most likely for data use as there's no data allowance on the £5 bundle.

You can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or call 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151947 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

@Wolfy 

Most likely for data use as there's no data allowance on the £5 bundle.

You can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or call 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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