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Miney taken but order canceled

Cjlt
Level 1: Joiner
  • 1 Posts
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Registered:

Order NC30573117

 

hello, the money from this irder has been taken from account but on my o2 it is saying ordee cacnelled

 

please can i have some assistance

 

thanks

chloe le tissier 

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MI5
Level 94: Supreme
  • 151658 Posts
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Registered:

@Cjlt 

Payment will be returned to your bank in due course.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
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MI5
Level 94: Supreme
  • 151658 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Cjlt 

Payment will be returned to your bank in due course.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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