cancel
Showing results for 
Search instead for 
Did you mean: 

MY O2

xDanielax
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I need help. I recently joined O2 and can't log in to my account (My O2 App). It says to wait 48 hours, but several days have passed and it keeps saying the same message.

 

 

Message 1 of 2
343 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 75: Digital Don
  • 37301 Posts
  • 239 Topics
  • 1700 Solutions
Registered:

If you can login on the web, via a browser to o2.co.uk, then uninstall and reinstall the app, @xDanielax 

If neither works, it might need a reset on the O2 side, either via phone (202 for Contract, 4445 for PAYG) or reach out to O2 via Social Media, links just below this post. Good luck!

View solution in original post

Message 2 of 2
340 Views
1 REPLY 1

pgn
Level 75: Digital Don
  • 37301 Posts
  • 239 Topics
  • 1700 Solutions
Registered:

If you can login on the web, via a browser to o2.co.uk, then uninstall and reinstall the app, @xDanielax 

If neither works, it might need a reset on the O2 side, either via phone (202 for Contract, 4445 for PAYG) or reach out to O2 via Social Media, links just below this post. Good luck!

Message 2 of 2
341 Views