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on 25-03-2023 14:45
Hi, I need help. I recently joined O2 and can't log in to my account (My O2 App). It says to wait 48 hours, but several days have passed and it keeps saying the same message.
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25-03-2023 14:51 - edited 25-03-2023 14:52
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25-03-2023 14:51 - edited 25-03-2023 14:52
If you can login on the web, via a browser to o2.co.uk, then uninstall and reinstall the app, @xDanielax
If neither works, it might need a reset on the O2 side, either via phone (202 for Contract, 4445 for PAYG) or reach out to O2 via Social Media, links just below this post. Good luck!
- 41932 Posts
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25-03-2023 14:51 - edited 25-03-2023 14:52
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25-03-2023 14:51 - edited 25-03-2023 14:52
If you can login on the web, via a browser to o2.co.uk, then uninstall and reinstall the app, @xDanielax
If neither works, it might need a reset on the O2 side, either via phone (202 for Contract, 4445 for PAYG) or reach out to O2 via Social Media, links just below this post. Good luck!

