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Lost sim

Krista2
Level 1: Joiner
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Hi. I lost my phone with sim witch is from o2. What can i do to order new sim asap? I tried everything but it asks for my phone and number because of security code. Also can’t call out off business hours. 

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Cleoriff
Level 94: Supreme
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Hi @Krista2 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

If you can't borrow a phone or use a landline to call any number in this guide Guide: Coronavirus Community Help and Support then use social media

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112465 Posts
  • 801 Topics
  • 6699 Solutions
Registered:

Hi @Krista2 

Follow the info in this guide Guide: Lost or Stolen O2 Device? - How to Report it 

If you can't borrow a phone or use a landline to call any number in this guide Guide: Coronavirus Community Help and Support then use social media

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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