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Lost phone

Josh91
Level 1: Joiner
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hello 

 

I have lost my phone and was wondering if I could have a new sim sent out. I do have a spare sim but I can’t swap as it texts codes to my phone which I don’t have. 

thanks

 

josh 

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MI5
Level 94: Supreme
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@Josh91 

You need to report it to O2 and they will send you a new sim Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144138 Posts
  • 634 Topics
  • 27604 Solutions
Registered:

@Josh91 

You need to report it to O2 and they will send you a new sim Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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