on 10-08-2024 19:11 - last edited on 10-08-2024 23:04 by Mike_T
Hi, your support has not been able to help at all as they won’t speak to me unless I can log into the app. I lost my card months ago and have never actually used it. I need a new SIM card and I need to keep my current number. I’ve been a customer since September 2023. My account number is ***********
on 10-08-2024 23:08
Guide: Lost or Stolen O2 Device? - How to Report it
Guide: How to find help & contact O2
on 10-08-2024 23:11
You need to report it lost
Guide: Lost or Stolen O2 Device? - How to Report it
They will send you a new sim with your number transferred to it
It's nonsense that they won't help if you can't log in