cancel
Showing results for 
Search instead for 
Did you mean: 

Lost SIM card

Noreen_faisal
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My name is Noreen 

I have contract with your self but currently I’m in pakistan I have lost my SIM card I was trying to check if pakistan SIM card works in my phone and Mis placed my o2 SIM card I really need it as I will be flying out soon and I’m struggling to find it please can someone help me even if I could get esim I tried log in my app and my account it’s asking to send code to my phone via text message but I can’t recieve it if I don’t have SIM card 

Message 1 of 2
85 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127569 Posts
  • 614 Topics
  • 22197 Solutions
Registered:

@Noreen_faisal 

Guide here Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will only send replacement to your registered UK address.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
74 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 127569 Posts
  • 614 Topics
  • 22197 Solutions
Registered:

@Noreen_faisal 

Guide here Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will only send replacement to your registered UK address.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
75 Views