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[alyasiri78]

Yyyyyy

[Enlli · Accepted solution]

This is not O2 but a Community of Customers.

As it is an open forum please go to the arrow at the top right of your post and remove personal details, you leave yourself open to spam

Try at https://accounts.o2.co.uk/signin

If that does not work contact O2 on 202 or 

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

*FLAGGED 

[alyasiri78]

Thanks so much 

[pgn]

Also you should have received an e-mail with the new account details for your MyO2 account at around the time you were migrated - check your Spam or Junk folder, just in case. Otherwise, @Enlli's advice above stands. Good luck @alyasiri78.

[Oxonian]

@alyasiri78 

If you are struggling to log in on the app, if it often resolved if you uninstall the app, restart your handset and reinstall the app.