29-04-2022 10:29
Hello, whenever I try and log into my o2 it prompts me to add my telephone number then sends me a code, however once i’ve done this everytime it comes up with “contact number already associated with another user”, how do I get passed this pls? It may have been from an old email account however I cannot access this now. Many thanks
Solved! Go to Solution.
29-04-2022 10:52
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
29-04-2022 10:52
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
29-04-2022 12:27
29-04-2022 12:42
for sure
28-07-2022 18:51
If you are new and porting your old number over it seems you need to wait for the old number to be activated