This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Live chat

Go to solution
Colette10
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-08-2021 11:18

on ‎25-08-2021 11:18

My live chat won’t load on my 02 app every time I press on it it takes me to the App Store 

Message 1 of 2
520 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
pgn
Level 75: Digital Don
  • 36153 Posts
  • 229 Topics
  • 1604 Solutions
Registered:

‎25-08-2021 11:31 - edited ‎25-08-2021 11:33

‎25-08-2021 11:31 - edited ‎25-08-2021 11:33

Use the web browser to access O2, and if you go browse in the O2 Shop, before long a "Need help?" bubble will pop up and you can chat to an O2 Helper, @Colette10.

Screenshot_20210825-113214.png

 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward

View solution in original post

Message 2 of 2
502 Views
0 Kudos
1 REPLY 1

Go to solution
pgn
Level 75: Digital Don
  • 36153 Posts
  • 229 Topics
  • 1604 Solutions
Registered:

‎25-08-2021 11:31 - edited ‎25-08-2021 11:33

‎25-08-2021 11:31 - edited ‎25-08-2021 11:33

Use the web browser to access O2, and if you go browse in the O2 Shop, before long a "Need help?" bubble will pop up and you can chat to an O2 Helper, @Colette10.

Screenshot_20210825-113214.png

 

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 2 of 2
503 Views
0 Kudos
Top Kudoed Authors
View All
Top