on 17-12-2018 10:30
I keep trying to access live chat and it just keeps saying 'checking to see if an advisor is available' this has been the case for about 7 days now, is there a fault with live chat?
We have asked the same question @Emilee as this seems to be happening for well over a week now.
The powers that be, claim no problem but they must be extremely busy!
Your best bet would be to call them on numbers here https://www.o2.co.uk/contactus or if it's not account related, then maybe we could help?
Welcome to the forum by the way
on 18-12-2018 11:39
We're not aware of any issues with Live Chat @Emilee. Are you still unable to connect today?
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