on 17-12-2018 10:30
I keep trying to access live chat and it just keeps saying 'checking to see if an advisor is available' this has been the case for about 7 days now, is there a fault with live chat?
We have asked the same question @Emilee as this seems to be happening for well over a week now.
The powers that be, claim no problem but they must be extremely busy!
Your best bet would be to call them on numbers here https://www.o2.co.uk/contactus or if it's not account related, then maybe we could help?
Welcome to the forum by the way
on 18-12-2018 11:39
We're not aware of any issues with Live Chat @Emilee. Are you still unable to connect today?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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